Best Western Hotel La Corona Manila
Ermita, Manila, Philippines

Testimonials

“The Best among the rest”
Best Western Hotel La Corona Manila

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Mangzi
Manila
Posted on Sep 8, 2009 | Trip type: Family
Been in the Best Western Hotel La Corona last June 2009 with my cousin and niece to visit the Manila Ocean park. It was a amazing stay at the Hotel. The Hotel staff were very accommodating and friendly. I was placed in a very tidy and elegant room. My niece was only 3 years old but enjoyed at the Hotel. I was surprised that this small hotel can offer world class service and amenities. No need to pay for those luxurious and expensive 5 star Hotel which range from $100 to $250 a night. I will for sure be back in this Hotel. see you all guys...

"5 Star Service at a Budget Price"
by G from Japan

Posted on 30/07/2009

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I felt like I was a millionaire because of the very courteous service I received at this hotel. This place has old world class. I wish all hotels could be so great. Check in was done quickly and I was assisted up the old antique elevator (after I used the stairs, though), I ate a nice dinner in their hotel restaurant. I couldn't finish all my food, so they were kind enough to pack it up for me to have if I got hungry later in my room. The room was beautifully decorated with dark wood and a large bed. The bathroom was very clean and had a rainwater-type shower head. There were many mirrors in the room, which served to make the room feel bigger. The buffet breakfast next morning was really great - it had a good selection and really filled me up. They have a small travel desk where they give advice on places to see in Manila. The man at the desk was very helpful with giving me directions. All in all, this hotel is VERY good. I was given the BEST service I have EVER
had in any hotel in the world. Top Quality and HIGHLY recommended.

“DIAMOND-SERVICE”
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My name is Alex and I stayed at the Hotel La Corona, on Pilar street in Ermita, Manila--,from June 05, 2009 to June 16, 2009.

I was registered under the name G. Sabado.

The Hotel was only about 4-minute walk to the American Embassy, as an American this meant a lot to me.

I am also a former Assistant Housekeeping, and Rooms Division Manager for a Five Diamond Hotel, Four Seasons Resort in California, U.S., so I recognize a Five-Star or diamond service when I see one. I also want to say that service is the blood-line of any hospitality organization--it has a positive effect on employee morale and obviously guest.

I stayed in a room next to an area under construction within the hotel, however, this did not bother me at all. Constructions like that one are always needed whenever there is an upgrade. On the other hand, I enjoyed my stay very much: bedsheets were impeccably clean, pillow cases were clean and had a hypoallergenic smell; the room had a nice aura; and the minibar was very clean and had a few good selection of items inside of it.

Housekeepers, Gaary, Richard, and Chris did an outstanding job cleaning the rooms--they have been trained very well.

Front Desk: front desk was exceptional, they were always polite, quick to listen and slow to speak. Telephone calls from my room to the Front Desk were answered in less 3 rings--Diamond Hotel Standard--, and items requested were delivered right on time.
The bellman, doormen, and hotel servers at the hotel-restaurant were courteous and were not pretensious. Von--trainee--, and Ryan at the restaurant were very courteous and served the restaurant guests with blithe.

I utilized the Hotel-Cab shuttle twice and it was excellent, air-condition in the car was always on full circulation, the car had a new car smell, and the driver PAUL was very clean-shaven and did not drive haphazzardly like the local cab drivers. The price was a litlle hefty compared to the local cab drivers, but worth it and very cheap per U.S standard.

For a local cab ride, you get a stinky, and sweaty driver, modicum air-condition ride (very little) or no air conditioner at all, during the cab-ride. A hotel cab is always a wise choice!!

There are a few homeless people a few yards from the Hotel, but this is a city problem and not a hotel problem. On the other hand, the hotel management does an excellent job keeping peddlers and beggars away from the hotel--the homeless-cast a few yards from the hotel did not bother me a bit. It is even next to the American Embassy, so it is not something a guest should fret over. Anyway the hotel has a constant eye for any solicitors around the hotel.

Perhaps the hallmark of my stay was the service I received from the employees I encountered. From Doormen, Front-Desk agents, Servers to Room Service cleaning were excellent!!

An upgrade of plasma screen television in all rooms, fluffy body towels and a second elevator will easily make this hotel a diamond hotel. I enjoyed my stay and will be back in December.

V/r,
Alex Andoh